You bleat about getting no support and think the software is too expensive.
If it is so bad why are so many users here talking about how great it is.
What do want Jon to do? Continue working on making a great product or respond to your whining?
All I can say is, if I were Jon I would be glad not having to deal with inconsiderate and ignorant users like you.
If you don't like something, just walk away from it. Or are you just here to spark a response?
I actually love the product and have stated this many times. I hate the lack of respect for his paying customers.
What are we children? No one is whining here, we are making a point and a valid one at that. He is running a business, you buy something you expect support. it doesn't need to be him, it has to be someone. He can hire someone if he doesn't want to do it. Expecting support with a product you are paying a premium for (and $70 for a text editor with a $30 upgrade fee around the corner is a premium) is not whining. What you are doing is more akin to whining than anything else, so go put your big boy pants on.