Sometimes I groan when I see changelogs like "Lion style overlay scrollbars" but some people love that shit
Yeah, absolutely. The people that love that shit (I count myself among them, even though I'm on Windows) love that shit so much, they'll likely not use a product if they consider it ugly. The people that don't care about that shit, well, they don't care and never will. So you gain the customers who do
care, and don't harm the ones that don't. Makes perfect business sense.