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License key retrieval?

License key retrieval?

Postby silurius on Mon Oct 26, 2009 9:46 pm

Is it possible to retrieve a license key outside of emailing the general support address? I purchased over the weekend but need to retrieve my key again, and it's been several hours since I sent the email. Thanks in advance.
silurius
 
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Re: License key retrieval?

Postby jps on Mon Oct 26, 2009 10:07 pm

Emailing support is the only option atm - I generally reply ASAP, except in this instance where gmail classified it as spam. Sorted now.
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Re: License key retrieval?

Postby silurius on Mon Oct 26, 2009 10:26 pm

Thanks! Sorry for jumping the gun and posting.
silurius
 
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Re: License key retrieval?

Postby jps on Mon Oct 26, 2009 10:38 pm

Nah, it's a good thing you did, otherwise I wouldn't have known the spam filter ate it! :)
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Re: License key retrieval?

Postby protoplasm on Tue Oct 27, 2009 8:04 am

Just wondering... is it deliberate that people who register don't get an e-mail copy of their registration key? It's so common these days that I almost closed the web page with my key on it without thinking! :-)
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Re: License key retrieval?

Postby jps on Tue Oct 27, 2009 8:39 am

Not so much deliberate as just something I haven't gotten around to yet :(
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