[quote=āmark4ā]the developer is a quiet, private person, with awesome developer skills and no (time for?) social skillsā¦ so your going to go crying to mommy and getting a different editor?
dont let the doorā¦ ā¦ .[/quote]
Thatās one way of looking at it, especially coming from the F/OSS world where anyone is free to do whatever they want (essentially, letās not start arguing about that) with the code, and support other users to the best of their abilities if they wish. The difference here is that (hopefully) many of us paid good money for this product, and expect something more in return besides a lack of popups when trying to save, and the privilege of alpha/beta-testing the new version. I am perfectly happy to support Jonās coding habit, as I feel he should be rewarded for creating such a fantastic editor. However, itād be nice to have some semblance of a professional support structure in place, even if itās just one person monitoring the forums here, and maybe contributing to the various StackExchange sites, responding on userecho, updating the docs, etc.
Iām not ready to leave ST, as Iāve invested so much in it, and there arenāt any really viable alternatives yet (although apparently thatās starting to change, judging by the side-thread here). I can completely understand Jonās wanting to focus on coding instead of other, perhaps less-interesting things, but in order to run a successful business it needs to be done.