FAQ

  • Education Discounts
    Educational discounts are not presently offered.
  • Alternative Payment Methods
    PayPal is currently the only way to purchase a license for Sublime Text. However, for most countries a PayPal account is not required; you can purchase as a guest using a credit card. Unfortunately, PayPal requires users in some countries, such as New Zealand, to create an account.

    PayPal sometimes rejects valid credit cards. If this occurs, trying again later or using an alternate credit card has helped many customers.
  • Upgrade Policy
    A license is valid for Sublime Text 3, and includes all point updates, as well as access to prior versions (e.g., Sublime Text 2). Future major versions, such as Sublime Text 4, will be a paid upgrade.
  • Expiration Date
    Licenses purchased for Sublime Text 3 do not expire, however an upgrade fee will be required for Sublime Text 4.
  • Multiple Operating Systems or Computers
    Licenses are per-user, so you're welcome to use the one license on all computers and operating systems where you are the primary user. For businesses, the number of users must equal the number of licenses.
  • Using a Personal License at Work
    As licenses are per-user, you're welcome to use your license key on all computers where you are the primary user, including at work.
  • Business vs Personal
    A personal license key will have your name on it, while a business license key will normally have the company name, in accordance with what is entered into the Buy page.
  • Educational Institutions
    If you would like to purchase Sublime Text for use in a computer lab, it is not necessary to have the number of licenses equal to the number of students. You may purchase the lesser of either: 1) the number of computers that will have Sublime Text installed or 2) the number of students who will be using Sublime Text.
  • Site Licenses
    Site licenses are not offered for Sublime Text.
  • Group Buying
    Group buying is not supported. The bulk license keys are only for use within a single company.
  • Taking a Business License Home
    Employees should not use a business license at home, unless on a work computer or for work purposes. Licenses keys are owned by the business, and may not be shared with other companies or individuals.
  • Mac App Store
    There are currently no plans to sell via the Mac App Store.
  • Resellers
    We do not process purchase orders. The only method of purchasing licenses for Sublime Text is direct via the website. Once the payment has been completed, the license key will be sent directly to the email address provided on the buy page. It is recommended that the end-user's name and email address are typed into the fields on the Buy page to ensure the correct details are generated for the license key.
  • Refunds
    Refunds are available within 30 days of purchasing. Please send us an email if you wish to claim a refund.


Any more questions? Email sales@sublimetext.com. Please note that due to a high volume of emails, a timely response is unfortunately not always possible.